Tel.: +44 (0)1202 873931

Knoll Gardens

COVID 19; JUST TO LET YOU KNOW…

We continue to be very busy with mail order though we are now achieving turnaround times that are closer to our usual time of up to 14 working days.

We are delighted to be able to offer timed slots for customers to visit the nursery and gardens. These slots must be pre booked via the shop page of the website. Orders can also be placed online for collection from the nursery but please do not travel until we have emailed to let you know that the plants are ready to collect.

Slot 36. Nursery & Garden Visit; Wednesday 12th August 10am – 12noon

£5.00

As a precursor to a hopeful return to more normal opening hours we are delighted to offer 2 hour pre booked timed slots for customers wishing to visit the nursery and/or garden. Please note the following conditions;

Customer numbers are limited to ensure the safety and comfort of both staff and visitors. Customers are expected to act within the social distancing guidelines at all times.

A £5 fee is required to book each place which is per person and is a flat rate for all categories (incl adult, concession, child etc). This fee is refundable against any purchase on the nursery or for garden admission including RHS Free access. This fee is not refundable for customers unable to keep the booked time. Regret no extension to time slot can be made including for late arrival.

We can only accept card payment (contactless available) and regret we cannot accept cash or other payments at this time.

Toilet facilities are available but regret our refreshment area is closed.

On arrival in the car park please come to the Nursery Sales Building to register your arrival. Hand sanitiser will be available in the nursery building upon arrival. Please note that as we are closed to the public except by appointment our entrance signs will say closed.

Staff will be on hand to help with advice where possible but please understand this will be limited in comparison to our usual service.

During this transition period garden entry is a standard £5 per person regardless of category.

For the safety and wellbeing of visitors and staff, we sadly won’t be able to admit anyone who arrives without a prebooked slot.

Please bring a copy of your booking.

If you are looking for a specific plant please contact us in advance of your visit to ensure we have it available in the plant centre.

If you are unclear about any of these conditions please contact us in advance of making a booking.

If you are feeling at all unwell or you or someone close to you is showing any symptoms please do not come to the Gardens or Nursery.

15 in stock

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